Our Customer Reviews & Testimonials

It’s not a secret that Pacific Heating & Cooling values its clients like family! Read some of our customer reviews and testimonials to see for yourself why we’ve been the go-to HVAC contractor in the Greater Tacoma Area Since 1984.

We’d like to know about your experience as well! We’re dedicated to resolving any issues you may have

Ashley Johnson
Ashley Johnson 5.0

My rep was amazing. The rep put shoe covers on. He answered every question. He was understanding that I have no idea what I am doing and have no knowledge of my furnace. I will gladly welcome him back any time!

Million Lenjiso
Million Lenjiso 5.0

Christian King was such an amazing technician. Very much informed and he knows what he is doing. I was satisfied with his service. Thank you Pacific Heating & Cooling!

Delorus Phillips-Swenson
Delorus Phillips-Swenson 5.0

Kyle is knowledgeable, thorough, kind and neat. He gets the job done and helps you get to the next level if and when it's needed. Thank you.

Jose Gomez
Jose Gomez 5.0

The technician was thorough and very knowledgeable, answered my questions and took the time to explain what he was going to do during the inspection. 10/10 will recommend this company to friends.

First Name .50 Last Name
First Name .50 Last Name 5.0

On time, knowledgeable, great service. Answered all of my questions. Pleasant service call. Came the very next day! Not put off for days, weeks or even months as some of the other HVAC businesses do. Thank you!

Constance Hosannah
Constance Hosannah 5.0

Sara was amazing - she identified the issue with my dryer line and when she wasn’t confident she’d be able to permanently fix my 20 + year old line, she crawled into the crawl space and did what she could. Even though it’s a temporary fix, my dryer ...is heating again! She also took pictures of the issues so I could see what was going on. Thank you, Sara!!!Read More...

Gordon Metcalf
Gordon Metcalf 5.0

Very experienced and professional! Was a pleasure to talk to! He explained in detail what procedure and Process He was executing! Very much a 5 star

jerry nelson
jerry nelson 4.0
Maria Sch
Maria Sch 5.0

Sean did a great job fixing the issue temporarily and recommending a permanent solution. The other company came out twice, haven't fixed anything and recommended a repair twice as expensive or replacing the whole system.

Sarah Palms
Sarah Palms 5.0

Always good experience with this company and their follow-up!! Today was a system checkup, all went smoothly.

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