Our Customer Reviews & Testimonials

Technician was superb explaining actions he was doing during tune up. Outstanding employee.

Pacific Heating and Cooling does it right every time and with every representative. When calling in it is so easy to get information or a quick, needed appointment. They have technicians to evaluate and repair, sales engineers to rate your system and offer specific options for the future and their follow up is first rate. In the last 2 years we have had them do our maintenance work and a needed repair and yesterday they just replaced our 16 year old furnace and air conditioner. I was kind of scared to do such a big project but it came and went with no worries. All in one one day! On the day of install they were out of one piece so they even upgraded us for no cost (I’m sure that doesn’t happen much but I felt lucky and was thankful they were thinking more about what was smooth and easy for ME, not their company!) Lots of moving parts and people in a big company but they work hard to do it right. If I could I’d give them 6 stars!

Very respectful and very polite. Not only on time but 2 hours ahead of schedule! Shane and his partner did a really thorough job. Definitely recommend them and will definitely be calling on them again!

Nathan was friendly and thorough. He explained the service and was happy to answer all my questions. Great job!

Justin listened well and understood exactly what we wanted. He gave far more than required or expected. We are most grateful

Pacific heating and cooling always does a great job for my clients. As a real estate broker it is valuable to have a professional hvac company I can rely on to be on time, take care of my clients, and be priced reasonably well. Thank you again!

Great company. The crew who came to install our new AC & furnace were extremely friendly, answered all questions, worked efficiently with a rather challenging installation. I would highly recommend these folks.

Outstanding service, constant calls to respect my time on updates prior to the appointment and when the servicing tech was en route. I really appreciated that communication. Absolutely stellar knowledge of the HVAC system. Joseph M. came out today to service the HVAC and was able to break it down for me understand how the system works synergistically and like my car needs tune up/inspections once a year. As a first time homeowner I never thought of it that way. He explained everything to include fees, what was needing immediate attention, & walked me through the work he did today, and then let me ask more questions. It’s rare you speak with someone who has so much knowledge and was willing to educate me. Don’t hesitate to call this company that obviously knows how to treat customers, ensure timely and excellent service. If I wasn’t moving out of state these guys would be servicing my HVAC system for years to come.

The technician was very thorough and informative.

Austin was great. Very communicative and friendly and knowledgeable. You trained him well. 5 starts all around!!!!! Thanks for the positive experience!!!