This company is top-notch all around! I simply cannot say enough good things about it and it's staff. I called a few companies for quotes, but from the moment Jamie answered my call, I knew right away that this was the company to do business with! Jamie was so kind and helpful, friendly and knowledgeable; she made it effortless to schedule a service person promptly, and then seamlessly took care of the back end with billing and paperwork. Her tone and demeanor over the phone was cheerful, happy and friendly-something I feel is very needed and appreciated during these trying times we all find ourselves in right now.
Then there is Zach, the service professional himself. What an incredible and genius man! So efficient and also caring and engaging; explaining the process and taking his time to show me the parts as he was working on them,and then showing me what the problem was, and then fixing it, all while carrying on a conversation with me! He has such a gentle and kind presence about him, I felt very safe and comfortable with him being in my home.
Overall, I highly recommend and encourage anyone to use Pacific Heating & Cooling for any A/C, HVAC, heating or cooling needs! I know I will be calling again in the future if need be, that I am certain about! Thanks again, and keep up the stellar work!