Our Customer Reviews & Testimonials

Professional and courteous service!

Had pacific some check out my furnance they installed. Called me for a free routine inspection to make sure everything was good. Landon showed up on time with a great attitude and was great. Respectful, upbeat, and caring. Took the time to find a solution to fix my crooked thermostat and make sure everything was as good as possible. Would highly recommend and will continue to use them.

professional responsive service, furnace would not start, able to diagnose and resolve the issue. the technician also took the time to explain what they were doing while working on the furnace, learned a little more about how the furnace works.

We had called Hunt's for maintenance and they spent a couple of hours making loud noises, but as it turns out they did nothing. When Pacific Heating Cooling came, they showed me the filters and they were filthy! We then arranged for them to come install a new furnace which we needed badly. They came earlier than I expected and finished earlier than I expected-much to my delight. They answered questions I didn't even know I should ask, were curteous and friendly, and they even cleaned the floor where they had been working which was in need of cleaning before they even came! I give them a ten-star rating on a five-star scale.

The Pacific Heating and Cooling team were really professional. They called me and let me know I could schedule a preventative maintenance with them. They scheduled a time with me, 10:30 to 12:30 pm. The day of I got a call around 10 asking if I was ready and they showed up right on time at 10:30. I think that's the first service I've had that showed up at the earliest time in the time slot ever! Two techs came out, a veteran, Jess, and a trainee (sorry I didn't catch his name). They were quick and efficient. Jess was very knowledgeable and explained what he was doing for basic maintenance. Thanks for coming out!