Our Customer Reviews & Testimonials

Great service!

Our A/C was making a strange pounding noise every once in a while. We scheduled a diagnostic service. They scheduled a next day appointment. The technician, Kelsey, was amazing!!! Our appointment was scheduled for 8:30am and she arrived promptly at 8:30am. She was wearing a mask, covered her shoes when she came inside, and was very respectful. Kelsey had excellent knowledge about HVAC systems and was able to explain things in layman’s terms. She took time to test everything, inside and out. Will definitely use Pacific Heating and Cooling for all of our HVAC needs.

Technician was on-time, polite, knowledgeable and efficient. We couldn’t have asked for better service.

Our service technician, Zack M, was so helpful. He was responsive, informative and explained our AC issues in laymen’s terms that I could understand. He provided several long term solutions to our AC problem and got it up and running just in time for the heat! We will definitely be utilizing them when we move forward with replacement. I called first thing in the morning and by the afternoon had the issue resolved. We are grateful for their solutions and amazing customer service!

Andrew provides excellent service. We had maintenance and remote service set up. All problems identified and addressed.