Tacoma's Most Trusted HVAC Experts

Pacific Heating and Cooling does it right every time and with every representative. When calling in it is so easy to get information or a quick, needed appointment. They have technicians to evaluate and repair, sales engineers to rate your system and offer specific options for the future and their follow up is first rate. In the last 2 years we have had them do our maintenance work and a needed repair and yesterday they just replaced our 16 year old furnace and air conditioner. I was kind of scared to do such a big project but it came and went with no worries. All in one one day! On the day of install they were out of one piece so they even upgraded us for no cost (I’m sure that doesn’t happen much but I felt lucky and was thankful they were thinking more about what was smooth and easy for ME, not their company!) Lots of moving parts and people in a big company but they work hard to do it right. If I could I’d give them 6 stars!

I would recommend this company to anyone looking for furnace repair. The technicians were very knowledgeable and courteous. They took care of me in a timely manner and my furnace has never ran better. Highly recommend them.

As a long time customer of Pacific Air Systems, I have come to expect great service and was very happy with my routine maintenance on my system this month. Isaiah was knowledgeable, friendly, and efficient and took great care to explain the process and to give me updates as the work progressed.Thanks!

Updated 9/2/2026: Nathan came out and performed a heating and cooling service on my HVAC system today and I couldnt be happier with his work. He was awesome. Every now and then you get a technician who you can tell is one of the company's top employees and it's definitely Nathan. He was very friendly, incredibly knowledgeable about every aspect of my system and gave me some great tips on how to extend the life of my heat pump and furnace into the future. Even as somone who generally asks.some detailed questions occasionally, he had all the answers. Signed up for another 3-yr swrvice membership with them on the spot. Original Post: Very knowledgeable and professional service performed by Josue. He cleaned and serviced both our furnace and A/C, answering many questions along the way. I would hire this company again in a heartbeat. Update 4/15/2022 Just had our annual services on the furnace and A/C units and had another excellent experience. Andrew was top notch and very knowledgeable of our systems, offering to explain anything I wanted to know or what he observed during the tune-up. I feel good knowing our system as well as as I do now and what is wearing out. Will keep major surprises from happening and keep the HVAC running efficiently. I also decided to sign up for a 3yr membership after such good experiences, giving us the included tune-ups, a dedicated emergency number, discounts on repairs if needed, priority same-day emergency service, and no extra charges for after-hours, weekends or holidays (when all emergencies occur). Still highly recommend them for your HVAC needs.

Very nice service man. Told us what he was doing and what we needed Happy. Art

Furnace and Heat Pump maintenance. Kyle was on time, professional and friendly. He was very knowledgeable and able to answer all of my questions thoroughly. I would definitely recommend Pacific Heating & Cooling for your HVAC needs.

Very informative and friendly every time they come out to my house and also reasonably priced.

On time and professional

Isaiah, from Pacific Heating Cooling came out today for our annual ductless system tune-up, and he was fantastic. He arrived right on time, wore shoe covers inside our house, was very professional, and polite. He thoroughly checked our units, explained everything he did clearly, and even gave us a few helpful tips to keep our system operating efficiently. Thank you!

Your team did a great job. Nicholas was very professional and informative