Tacoma's Most Trusted HVAC Experts

This is an amazing company. Timothy, my technician was knowledgeable and very nice. He explained everything to me very clearly.They are also so friendly on the phone as well. I'm very impressed and grateful for their help and excellent service.

Got good advice to go with a larger furnace filter (4”) as the one inch filter probably should have been changed sooner.

Today was my bi-yearly maintenance. Always professional, transparent, and never attempts to up sale. Explains what is working well and the possible future maintenance, and repair as my system ages. I appreciate the consistency PHC provides. Mark was great and I will look forward to him returning in the future.

Nicholas was very polite and courteous. He walked me through the process of what he was working on and finished by thanking me for choosing Pacific Heating and Cooling to do the work needed. I have been very pleased with the outcome, and will continue calling on them if needed.

First and foremost Pacific Air put in our air conditioning system in 2015. We receive service in the beginning of winter and the beginning of summer for regular checkups and cleaning. This ensures our system will be functioning smoothly for that season. It’s wonderful because they call us to set up appointments so we never have to keep up when it’s time to set up a maintenance service call.
Brandon was our service provider for today and has been here a few times for our regular checks. We have absolute faith when he leaves all is going to be running smoothly. Brandon is so courteous personable and such a delight to have conversation with while he’s here. Serviceman often have you feeling they don’t have time to answer questions. Brandon will ask you at the beginning middle and end making sure you have a good understanding of his answers. He’s extremely thorough and explains everything as he’s doing our system. His wonderful personality is always welcomed here. He is smiling when he enters and smiles as he’s leaving. We truly enjoy having him in our home. We look forward to seeing him again for our next checkup time.
We highly recommend Pacific Air to everyone and have to our family and friends. We have never had to call them out to repair anything on our unit. We believe having the regular maintenance keeps it running without issues.
We appreciate all that they do. You simply cannot go wrong with having them put in your desired unit.
If we didn’t have them do the initial install we would still recommend them for heating and air systems. Their knowledge will bring you peace of mind with anything you may need.
Yes I’m a real customer and not associated personally with any of them just simply the company. It takes a lot for me to write an in-depth review but I feel this strongly about this service company!!

Great company, great employees, great communication. On time, explained work, friendly. David is a great representative of your company.

Knowledgable service, great communication, easy to schedule, family owned business. Highly recommend!

We had our 6 month service on our furnace/ac system. Timothy from Pacific Heating and Cooling performed it and did a fantastic job. He was on time and was done on time. We had the 1:00-3:00 time slot. I had questions and he answered them all. Very professional!!
They installed our system about 5 years ago and have done the maintenance ever since.
I have recommended this company to many friends and they are totally happy with them.

Annual maintenance. Brandon identified an issue, explained to me a repaired on the spot at a fair price. This just reaffirms the superlative service I continue to get for the last 20 years.

I had Jake Dworshak from Team Pacific come out and do my annual Air Conditioning service. Jake was professional, courteous and his knowledge was superb. He got my system dialed because I was low on refrigerant. Thankfully before the summer heat gets here. He answered all the questions I had and was a pleasure to have out today. I will continue to use Pacific Heating and cooling for all my HVAC needs!