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Our Customer Reviews & Testimonials

The team was very good. I am very pleased with their work
Response from the owner:Dennis, thank you for your business!
Timothy was very friendly, professional, and explained everything very clear and concisely.
Response from the owner:Thank you for choosing Pacific Heating & Cooling, here for you 24/7! #5starservice #PeaceofMind
Our HVAC system went out two nights ago, they weee able to come the next day and repair within 30 minutes! Accurate arrival and tracking times were provided!
Your tech did an amazing job he deserves a raise! On time in fact early, professional and super knowledgeable about your products and services. 10/10.
Response from the owner:Thank you so much for your fantastic review, Bobby! Your 10/10 rating means a lot to us at Pacific Heating & Cooling. We truly appreciate your recognition and feedback!
The Pacific team did a fantastic job doing the maintenance on our system. After completed the maintenance, we discussed any questions we may have had. A very thorough checkup.
Response from the owner:Thank you so much for the wonderful 5-star review! We're thrilled to hear that Mark provided you with fantastic service and a thorough checkup during your maintenance. We truly appreciate your feedback and look forward to serving you again in the future!
Arrived the same day I called, diagnosed the problem and solved my issue immediately!
Professional, courteous.and knowledgeable.
Arrived early and was very nice and helpful
Very professional, honest, and efficient.
Liam was very professional and polite! He explained everything about what he did and what we should do in the future and we purchased your maintenance plan.
He is an asset to Pacific Heating and Cooling👍
Response from the owner:Thank you so much for the amazing 5-star review, Tony! We really appreciate your kind words and support for Pacific Heating & Cooling. If you need anything else, feel free to reach out!
Nick was very thorough in his diagnostic and made should everything was done to my satisfaction.
The tr926 team did a excellent job at our house
Michael was extremely knowledgeable and professional. Did a great job and offered reasonable recommendations. Very pleased with my service today
Response from the owner:Dear Kelly, thank you for choosing Pacific Heating & Cooling. Washington's Leader in Home Comfort!
Isaiah Bratcher did a great job on Furnace and washing my AC unit
He is friendly to talk with knows his job and the business. He did a thorough job and even tried to sell me a Surge Protection Device, but I wasn't going for it. Next time I will buy a Unit that has all the Protection it needs.! BillE
Response from the owner:Thank you for choosing Pacific Heating & Cooling. Proud to earn your business and are here for you through every season
Michael Dietz,Jr, was very knowledgeable and explained things very well. He can come back any time. Thank you Michael 😊
Totally professional.
Did a great job
Will ask for JJ in the future.
Technician was professional, courteous, on time and thorough. Thank you!!!
Response from the owner:Dear Shannon, Pacific Heating & Cooling is committed to 5 star service. Thank you for your business

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 248-6260
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