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Our Customer Reviews & Testimonials

Pacific Heating & Cooling, consisting of Jesse, Brent and Gavin, provided exceptional workmanship installing our brand new furnace and heat pump. First, they were on time; took the time to introduce themselves, and explained the process and how long it would take to complete. They answered our questions and concerns with a smile. They completed the installation quickly and efficiently, leaving a trail of cleanliness and beautiful workmanship. Gold stars for this team of professionals! Thank you guys!

Chris & Angelica Torres
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Excellent service. On time for the scheduled arrival. Fast and friendly. My technician was very helpful and knowledgeable on any questions or concerns I had for future cleaning and add on equipment! 👍🏻😆
Response from the owner:We are customer focused and comfort driven! Thank you for choosing Pacific Heating & Cooling
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Pacific Heating & Cooling techs were very thorough, personable, and professional. They found no issues with our furnace or AC units. The thermostat turned out to be our issue. They replaced the wall thermostat and furnace mounted control units. Have used Pacific H&C several times over the years and have always had good service from them. Would definitely recommend their services.
Response from the owner:Taking care of your home comfort is our pleasure! Thank you for trusting Pacific through the years. You can trust that you'll be taken care of when you need it the most.
Very professional and friendly. Explained everything in detail. We have been using them for years for all of our heating and cooling needs!
Michael did a great job and was very professional. He explained everything he did and was very knowledgeable. Great personality and very friendly.
Response from the owner:Washington's Leader in Home Comfort! Thank you for your business, 100% satisfaction guaranteed!
We always have the BEST experiences with Pacific Heating and Cooling! Every technician is professional, friendly and knowledgeable. 100/10 will always recommend!
Polite, knowledgeable, efficient pleasant young men.
Response from the owner:Thank you for your business, Pascal! #5starservice
Excellent service. Very professional.
Response from the owner:Thank you for your business, proud to be your provider of choice.
Kyle and his assistant did a fantastic job. They kept me up to speed on what they were working on. They were very polite and courteous. When their job was completed they shared with me the results of the maintenance invoice at the end.
Response from the owner:Thank you for your positive rating! We're glad you had a good experience, and we'll strive for a perfect one next time.
The technicians are always courteous and professional, and Jake certainly lives up to that standard. They answer any questions we may have.
Response from the owner:The gold standard isn't good enough, we say the Pacific Standard! Our customers are very special and we are thankful for you
Excellent response to our after hours service call. Problem was addressed and fixed in two hours. Jessie, the technician, was personable, thorough and knew immediately how to fix the problem. We have had decades of excellent customer service from Pacific Heating and Cooling.
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Response from the owner:Thank you so much for your wonderful review, Melissa! We are happy to help after hours. Your decades of trust means a lot to us!
Professional and spent a good deal of time cleaning system. Was very thorough and took documented photos of cleaning and went over findings with recommendations for prevention of future problems.
Response from the owner:Thank you for your business, Gordon!
Response from the owner:Thank you for contacting Pacific Heating & Cooling and trusting us to maintain your home comfort with routine maintenance
JJ came out and inspected my ac. It didnt take very long and he came back and gave me a full report and his findings. Very professional and great service. He was very clear about the inspection. I plan to use them for all my HVAC needs.
Response from the owner:Very professional and great service, thank you for your review and kind compliments!
Isaiah is fantastic at his job. He’s very friendly and does a completely thorough job and very thoughtful and respectful of our home. We’ve been using Pacific Heating and cooling for 6 years now and they have been 5 star service all the way. We appreciate that very much. We thank Isaiah for always doing amazing work and explaining everything well.
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
The team was fantastic! They were professional, on time, communicated well, gave clear explanations and expectations. Julius L. was fantastic, educated, kind, patient, and very friendly.
Response from the owner:A+! Thank you for your business and review of your experience. You can count on Pacific for 5 star service.
Timothy Whyte was knowledgeable, efficient, and courteous. He made us feel that our heating/ac system was in good hands. We will always be happy to see that he is our technician. Thanks Pacific Heating and Cooling for sending Timothy!
Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service. We are dedicated to your home comfort and proud to provide 5-star service and peace of mind.
Very thorough! Thomas goes over everything!
Response from the owner:Thank you so much for the awesome 5-star review, Kim! We're thrilled to hear that Thomas provided such thorough service at Pacific Heating & Cooling. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!
They were very courteous and professional
Great customer service!
Response from the owner:Thank you! We’re glad you had a great experience.
Great personality and outstanding customer service.
Response from the owner:Thank you for your business, proud to be your go-to heating and cooling provider!

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 248-6260
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