We just had a complete HVAC and water heater installation done on our 1970s home — a house that had absolutely no existing AC setup and needed everything brought up to modern code. They did complete retrofit in 2.5 days! Permits and all. The most amazing part was not one corner was cut during the whole process.
From the start, the crew they sent out was phenomenal. Not once did we have any thing stressful or negative happen.
Sean and Aleck helped us figure out what we needed, talked us through our options, answered every question we had, and made sure someone came out same day to help. They were genuinely amazing to work with. Honestly they set a great tone on what to expect from the company.
Tony handled the planning, figured out what would actually work in our space, and walked us through the costs clearly and thoroughly. He made sure we understood everything, never rushing us. Most of all he listened to every concern we had. He handled everything personally and made the whole process feel surprisingly smooth. Not once did he pressure us into anything we didn't want. It was a great experience to have him in our home.
From there, Jason, Cameron N., and Brent W. took on the installation. All three of them working 13 straight hours so we'd have no real lapse with heat and hot water. Every one of them was beyond professional and friendly. Most of all polite with our space, and extremely courteous. We couldn't have had a better experience. The work they did was honestly exceptional, their eye for detail was above and beyond trade standards.
The work itself is genuinely beautiful — clean ductwork, smart digital systems, everything installed with care. You can tell all of them take pride in what they do. It sounds silly to say but the systems they installed are gorgeous.
We highly recommend not only Pacifica Heating and Cooling, but each person we got to work with throughout the process. They are all true paragons of their trade. The service we had genuinely makes the price worth it.