Skip to main content

Our Customer Reviews & Testimonials

Sean from Pacific Heating was a delight. Great service, professional and very thorough. Well done!
As always, we were provided excellent customer service. All the people we have dealt with have been personable and knowledgeable. They’re also not pushy about upselling either. We’ll continue to do business with Pacific.
On time. Great communicator. Make sure I understand everything required. Highly recommended.
Matthew Panameno was great . Fast efficient
Braxton was very knowledgeable and professional. I couldn't be more satisfied with his work
He is definitely a keeper. Many thanks
Response from the owner:A keeper indeed! Thank you for contacting Pacific Heating & Cooling for your home comfort needs. We're here for you day and night
Josh did a wonderful job servicing our AC unit. Friendly and thorough, thank you!
Great service. Friendly, knowledgeable and pleasant to work with. Highly recommended Michael did a great job.
Response from the owner:Thank you for choosing Pacific Heating & Cooling, Washington Leaders in Home Comfort!
The tech was friendly and very efficient. He went through all the steps for servicing my HVAC system.
Pacific Heating takes good care of my furnace and is always so nice to my dog!
Great experience with Pacific Cooler & Heating! The technician was very friendly, knowledgeable, and got everything done quickly. Really appreciated how informative he was throughout the visit. Overall excellent service—would definitely recommend!
Technician Jess was awesome. He explained everything and did a great job. Such a personable guy. Enjoyed visiting with him.
Julius was not your average service guy. He was way above that! Thorough, knowledgeable, friendly, worked hard doing our Spring checkup on our furnace. Discovered a water leak that had been left from another service technician that had been out a months before this.
It was pleasure to have him in our home.
Highly recommend Pacific Heating and Cooling. Thank you Julius for taking good care of us.
Always great to work with explains everything so I would understand
Response from the owner:Thanks William!
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Landon has a friendly demeanor. He did a fan cleaning and spring tune-up on our system.
Response from the owner:Proud to provide thorough service. No Surprises. Just Solutions. Thank you for partnering with Pacific Heating & Cooling
Always polite, VERY KNOWLEDGEABLE and nice to our dog.
Response from the owner:Thank you for the 5 star review!
Pacific Heating & Cooling has always provided outstanding service for my family. My parents used them and I have continued to use them. At 70 years of age, I’ve been around the block a few times and generally know quality when I see it. Give them a try and decide for yourself. I think you’ll be very pleased.
Great professional service by HVAC Tech Isaiah B. Easy to schedule, kept me informed and provided HVAC education and tips. Recommend PH&C for HVAC services and upgrades. New system from Nov 2025 highly satisfied.
Response from the owner:Thank you for your five-star rating.
The Team of Brent, Jesse, Gaven were awesome , very professional and respectful of my home, it was a pleasure having them at and in my home all day as they installed my mini split system!!
Employee Mr. Castberg, did a great job exclaiming what service would be done as well as explain the warranty options. Value employee. Thank you.
Response from the owner:Thank you so much for the 5-star review! We truly appreciate your kind words about our valued employees. If you need anything else, just let us know!
Isiah is an awesome technician. He was thorough, and efficient, and courteous.
Response from the owner:Thank you for your business, we are proud to serve you and make your day better. We are here for you all year round
Excellent service and knowledgeable.
Took the time to answer all our questions and concerns. Would recommend this service to anyone needing duct cleaning.
Response from the owner:We are thankful for your business and we love a recommendation!
Service technician Joseph from Pacific Heating and Cooling explained thoroughly what he diagnosed was the problem. He made the repair in very little time, and I was very happy with price and efficiency.

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 248-6260
This field is for validation purposes and should be left unchanged.