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Professional HVAC technician with Pacific Heating & Cooling service van ready to provide heating and cooling services in Tacoma, Washington

Residential Heat Pump
Services

$119

Furnace Diagnostic

Furnace Diagnostic

No heat? Strange Noises? We can solve the that.

  • We’ll Come to Your House within your 2-hour Arrival Window
  • Diagnose the issue with your cooling system
  • Walk you through your best options, and a plan for the next steps.

All Pacific Repairs Backed by Our 100% Money-Back Guarantee

The diagnostic covers traveling to your home, identifying the issue and providing repair options. If you decide to move forward with the repair after the diagnosis, your diagnostic cost goes toward the repair investment.

If you choose not to move forward with the repair the diagnostic charge is $119 +tax

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All Pacific Heating & Cooling Repairs & Installations are Backed by Our 100% Money-Back Guarantee

Join the Pacific Heating & Cooling Club for additional savings on repairs.

 

The diagnostic covers identifying the issue and providing repair options. If you decide to move forward with the repair after the diagnosis, your diagnostic cost goes toward the repair investment.

If you choose not to move forward with the repair the diagnostic charge is $119 +tax

 

(253) 248-6260

A reliable heat pump keeps your home warm, even when winter pushes the limits.

We provide heat pump services, including repair, maintenance, and installation in Tacoma, servicing both all-electric and hybrid systems. Whether yours works with an air handler or is paired with a furnace, our certified experts are here to deliver expert maintenance, reliable repairs, and seamless installations that keep your home efficient.

Looking for a Ductless Option? Learn about our ductless mini-split services.

Pacific Heating and Cooling male technician speaking with female homeowner about her heat pump service, tune-up and installation

Heat Pump Maintenance

Keep your heat pump running smoothly with routine heat pump maintenance and precision tune-ups that help prevent breakdowns, lower energy bills, and extend system life.
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Heat Pump Repairs


From strange noises to poor performance, we diagnose and complete heat pump repair quickly. Our team works all types of heat pump systems—accurately and without delay.
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HVAC technicians unloading equipment from a Pacific Heating & Cooling service truck in a residential driveway

Heat Pump Installation and Replacement

We’ll help you find the best heat pump solution for your home and budget—whether it’s all-electric or a hybrid setup. Then we’ll install it with precision, care, and flat-rate pricing. No pressure. No surprises.
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Pacific Heating & Cooling
Your Partner
In Home Comfort

For over 40 years, South Sound homeowners have trusted Pacific Heating & Cooling to keep their homes warm, with certified heat pump repair, installation, and maintenance, backed by flat-rate pricing. From all-electric heat pumps to dual-fuel systems, we install and service heating solutions built for long-term comfort, backed by flat-rate pricing and guarantees you can count on.

Fast, Reliable Heat Pump Services

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With flat-rate, upfront pricing, you approve the cost before work begins, so there are no surprises on your final bill.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Heat Pump Services Include

We specialize in residential heat pump service, including repair, installation, and maintenance—delivering reliable comfort, energy savings, and expert care through every season. With decades of experience and thousands of satisfied homeowners, we’re the team South Sound trusts to get the job done right.

 

Heat Pump Installation Done Right

“Pacific is an excellent HVAC company. Pulled my old furnace replaced with heat pump. Their annual service is top notch. Highly recommended”
Craig p., Edgewood Homeowner

Have a Heat Pump problem but not sure if it needs an emergency appointment?

Schedule Routine Maintenance If You Notice

  • System still works, but runs longer or louder
  • Dirty air filter (not changed in 1–3 months)
  • Mild odors from vents (damp or stale)
  • Uneven room temperatures
  • Weak airflow
  • Higher energy bills
  • No recent maintenance checks

Pro Tip – Annual Maintenance is included in our membership plans.

Schedule a Repair Diagnositc If You Notice

    • No heat, no cooling, or blank thermostat
    • Burning or Chemical Smells
    • Leaking Fluid or Water
    • Blowing cold air in heating mode
    • Loud Banging, Screeching, or Grinding noises
    • Tripped Breakers or Visiable Sparks
    • The system can’t maintain the temperature

    Pro Tip – Members get discount on heat pump repairs and new installations

Become a Member
Join the Peace of Mind Club!

Learn More

Have Questions About Your Heat Pump?

Whether you’re new to heat pumps or want to make sure yours is working as efficiently as possible, you’re not alone. Many homeowners in the Tacoma and Tumwater area have questions about how heat pumps operate in colder weather, what to expect in heating mode, and when to call for help. Below, we’ve answered the most common questions—so you can stay comfortable and informed, no matter the season.

Frequently Asked Questions

A heat pump works by moving heat—not generating it. In heating mode, it pulls warmth from the outside air (even in cold weather) and transfers it indoors using refrigerant and a compressor system.

Yes—modern heat pumps are designed to provide reliable heat even in near-freezing temperatures. Some models are rated for efficient performance down to 5°F or lower, especially those with inverter or cold-climate capabilities.

Heat pumps sometimes feel like they’re blowing cooler air compared to a gas furnace, but they’re still warming your home. If it’s truly not heating, it could be due to a thermostat setting, a dirty filter, or a system issue.

Heat pumps are highly efficient—often 2–3x more efficient than electric resistance heating. Their efficiency is measured by the HSPF rating (Heating Seasonal Performance Factor), found on your equipment’s EnergyGuide label, which reflects performance in colder months.

Most heat pumps should be professionally serviced once a year. In our region, it’s best to schedule maintenance in the fall before cold weather arrives. Regular service helps maintain efficiency, prevent winter breakdowns, and extend the life of your system.

Some common warning signs include:

  • Reduced heating performance
  • Unusual noises
  • Weak airflow
  • Higher energy bills
  • Frequent cycling
  • Blowing cool air in heating mode

If your system can’t maintain a comfortable temperature, it’s a good idea to schedule a diagnostic.

The cost of residential heat pump service can vary depending on the system type, age, and what’s needed. Routine maintenance is typically more affordable than repairs, and addressing small issues early can help prevent costly breakdowns. At Pacific Heating & Cooling, we use flat-rate pricing, so you’ll know the cost upfront before any work begins.

Yes! We offer flexible financing options for qualifying customers to help make heat pump installation, repair, and replacement more affordable. We’ll walk you through the best options for your budget and comfort goals.

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 248-6260
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7,000+ Five Star Google Reviews

Richard Woods
8 hours ago
Technicians showed up on time and were super friendly and professional. Unfortunately the parts I needed had to be ordered but they communicated the issues and took care of everything. Im super pleased with the service provided.
Martha Mckee
8 hours ago
David did a thorough job. He is friendly and professional.
Joseph Rey Dago-oc
12 hours ago
5 stars. The HVAC technician was prompt, friendly, and very knowledgeable. He explained everything clearly and completed the maintenance efficiently. Excellent service from start to finish.
corey rivers
15 hours ago
Chris was great. Courteous and professional.
Stephanie Parton
20 hours ago
My experiences with Pacific Cooling and Heating have always been good and professional. They are respectful of my home. They show up on time and are very communicative.
LaToya Mason
1 day ago
Justin did such an awesome job! He explained everything about the service. Provided information for future maintenance.
Anubhav Gupta
1 day ago
Xavier was phenomenal and very courteous and helpful. He was extremely thorough and knowledgeable. He had an answer for every question we asked and taught us a lot along the way. Highly recommend! 7/20/26 - would like to leave another 5-star review for Xavier! He is excellent and can always count on a thorough explanation of the issue at hand whenever he comes out. He is patient, transparent, and diligent with his work. He deserves a raise!
Timothy Dorian
2 days ago
We have the club plan. Twice a year pacific comes out to service the HVAC system. They are always professional and friendly. William was the last tech to visit. He did exceptional! I recommend them.
Megan Frost
4 days ago
Technician was very proficient and professional. Would recommend Pacific Heating and Cooling. They regularly service and care for our heating and air conditioning.
S E
4 days ago
They took their time and explained things so it was easy to understand. Answered all our questions.