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Heat Pump Installation & Replacement

Serving Pierce, South King, Thurston Counties & Nearby Communities

$2000 Instant Savings

Full System Install

Full System Install

– $2000 Instant Savings – r combined indoor & outdoor equipment.
* These offers cannot be combined with any other discount or promotion. This includes loyalty credits and repair credits.
Disclosures
– $1,500 Instant Savings on installation of combined indoor & outdoor equipment.
OR
– 4 years 0% Interest – OAC – installation of combined indoor & outdoor equipment..
* These offers cannot be combined with any other discount or promotion. This includes loyalty credits and repair credits.
(253) 248-6260

Replacing your heating & cooling system doesn’t have to be stressful.

Choosing the right installer is just as important as choosing the right heat pump. At Pacific Heating & Cooling, we help you compare systems, understand efficiency ratings, and choose a heat pump that’s properly sized for your home, comfort goals, and budget. Our NATE-certified technicians install every system with upfront pricing, precision workmanship, and a commitment to long-term performance.

No Surprises. Just year-round comfort you can count on.

Why Choose Pacific Heating & Cooling?

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.
HVAC technicians unloading equipment from a Pacific Heating & Cooling service truck in a residential driveway

Benefits of Installing a Heat Pump

Mild winters and warm summers make heat pumps the perfect all-in-one solution for many Tacoma and Tumwater households. Heat pumps provide efficient, year-round heating and cooling, making them an excellent fit for many homes throughout Western Washington.

  • Year-Round Comfort – Heating and cooling in one streamlined system
  • Lower Bills – Move heat, don’t generate it (25–50% less electricity for heating)
  • Eco-Friendly – Reduce CO₂ emissions by 38–53% compared to furnaces

✨ Did You Know? Installing a heat pump can cut your home’s energy use by up to half.

Is a Heat Pump Right for Your Tacoma-Area Home?

Although heat pumps are an excellent choice for many homeowners, the right system depends on your home’s layout, comfort goals, and existing equipment. During your Whole Home Analysis, we’ll evaluate your home and recommend the solution that delivers the best long-term performance and efficiency.

A heat pump might be the right choice if:

  • You want one system that provides both heating and cooling.
  • You’re replacing an aging furnace and air conditioner or an older heat pump.
  • Lower energy bills and year-round efficiency are priorities.
  • You’re looking for a lower-carbon alternative to traditional heating systems.

Another heating solution might be better if:

  • You only need to replace your heating system and already have a newer air conditioner that’s working well.
  • Your home already has a high-efficiency furnace that’s still relatively new.
  • Your home requires a more customized solution, such as a hybrid heating system, to meet your comfort goals.
  • Your home’s layout, ductwork, or electrical system requires upgrades before a heat pump installation is practical.

Heating Solutions
Should You Repair or Replace Your Heat Pump?

Not every heat pump problem requires a replacement. If your system is relatively new and the issue is isolated, a repair may be the most cost-effective solution. As heat pumps age, however, replacement often becomes a better long-term investment. These signs can help you determine when it’s time to consider upgrading your system.

Your Heat Pump Is 15–20 Years Old

Most heat pumps last 15–20 years with proper installation and routine maintenance. If your system is approaching the end of its expected lifespan, replacing it before it fails can help you avoid unexpected repairs and improve year-round efficiency.

Energy Bills Keep Rising

A sudden increase in heating or cooling costs may mean your heat pump is working harder than it should. Upgrading to a modern, high-efficiency system can reduce energy use while delivering more consistent comfort.

Repairs Are Becoming More Frequent

Occasional repairs are expected over the life of a heat pump. But if repair costs continue to add up or your system breaks down regularly, replacement may be the more cost-effective long-term solution.

Your Home Isn't Staying Comfortable

Uneven temperatures, longer run times, or difficulty maintaining your thermostat setting can all be signs that your current system is no longer performing efficiently. A properly sized replacement heat pump can restore reliable heating and cooling throughout your home.

Frequently Asked Questions About Heat Pump Installation & Replacement

A heat pump is an all-in-one heating and cooling system that moves heat rather than generating it. In winter, it pulls warmth from the outdoor air and transfers it inside; in summer, it reverses the process to cool your home.

The cost of heat pump installation in Tacoma can vary based on several factors, including system size, efficiency level, home layout, ductwork, and whether you’re replacing an existing system. Rebates, tax credits, and utility incentives can also impact the final cost. At Pacific Heating & Cooling, we provide flat-rate, upfront pricing so you know exactly what to expect before installation begins—no surprises.

Our process starts with a Whole Home Analysis to ensure the system is properly sized and suited to your home. On installation day, our certified technicians arrive on time, remove old equipment if needed, install and test your new system, and walk you through how it works. Most installations are completed in one day, and we handle permitting and inspections for you.

Most heat pumps last 15–20 years when properly installed and maintained. In the Tacoma and Tumwater areas, moderate weather can help systems reach or exceed this lifespan. If your heat pump is nearing the end of its service life, requires frequent repairs, or no longer heats and cools efficiently, it may be time to consider a replacement.

If your system provides both heating and cooling and runs year-round without a gas furnace, it may be a heat pump. Many systems also have an outdoor unit that looks similar to an air conditioner but operates in winter as well. If you’re unsure, our local technicians can quickly identify your system during a service visit or consultation.

If your system is relatively new and the issue is minor, a repair may make sense. However, if your heat pump is older, inefficient, or needs frequent service, replacement may be the more reliable and cost-effective long-term solution.

Yes. Heat pumps are typically more energy-efficient than traditional furnaces because they move heat instead of creating it. In Western Washington’s mild climate, heat pumps can significantly reduce energy use while providing consistent comfort.

Yes. In many homes, a properly sized heat pump can provide both heating and cooling, eliminating the need for separate heating and air conditioning systems. During your consultation, we’ll determine whether a heat pump is the right fit for your home and comfort goals.

The right size heat pump depends on your home’s square footage, insulation, layout, and comfort needs. An undersized system may struggle to keep up, while an oversized system can cycle too often and waste energy.

Heat Pump Rebates, Tax Credits & Financing

Installing a new heat pump may qualify you for valuable incentives that can help reduce your upfront investment. Available programs change over time, so our team stays up to date on current offers and can help you identify the rebates, tax credits, and financing options available for your project.

You may qualify for:

  • Federal tax incentives for eligible high-efficiency heat pump installations, when available.
  • Local utility rebates are offered through participating utilities, including Puget Sound Energy (PSE) and Tacoma Public Utilities (TPU), for qualifying equipment and installations.
  • Washington State home energy rebate programs for eligible households as new programs become available.
  • Flexible financing options to help make your new heat pump more affordable.

We’ll help you identify every incentive you qualify for and apply available rebates whenever possible, so you can maximize your savings without the guesswork.

 

Comfort Now, Pay Over Time

We offer financing options and help you take advantage of local and federal rebates—so you can stay comfortable without the upfront stress.
Call to Learn More

We make it easy to get the system you need—done right the first time.

“Pacific is an excellent HVAC company. Pulled my old furnace replaced with heat pump. Their annual service is top notch. Highly recommended”
— Craig p., Edgewood Homeowner

What to Expect From Our Heat Pump Installation Process

  1. Whole Home Analysis

    We begin with a Whole Home Analysis—assessing your space, comfort goals, and everything that impacts system performance.

    Our certified HVAC experts help you make the right choice with no-pressure guidance, so you feel confident from the start.

  2. Transparent Quote

    You’ll receive a clear, flat-rate quote based on your home’s needs and chosen system. No hidden fees, no fine print—just straightforward pricing you can trust. We also handle all available rebates to help you get the best value possible.

  3. System Prep & Arrival

    Your install team arrives on time, ready to remove old equipment and prep for a seamless install—powered by the planning, support, and staffing that keep Pacific steps ahead.

  4. Professional Installation & Testing

    We install your new heat pump system with care and accuracy. Then we run detailed performance tests—checking airflow, safety controls, and temperature output to ensure your system works exactly as it should. Most installations are completed in just one day.

  5. Walkthrough & Setup

    Before we leave, we walk you through your new system, help set your thermostat, and make sure you feel fully comfortable and in control. We handle all permitting, and leave your home clean and protected.

  6. Comfort Guaranteed

    Every install is backed by our 100% satisfaction guarantee. If something’s not right, we’ll make it right—no questions asked.

The Pacific Installation Promise

The investment that is quoted is what you pay. If something unforeseen is discovered on the day of installation, you will not be charged. Peace of mind. Period.

No matter the season, your system should keep you comfortable. We guarantee it will maintain 70° inside your home—even when outdoor temperatures reach 20° or climb to 85°. If it can’t meet that promise, we’ll replace it at no cost to you.

We guarantee the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction within the first two years, we will remove the system and return 100% of your investment.

Your installation will comply with all local codes. We pull permits on your behalf. We handle everything related to pulling and organizing the permit/inspection process. Permitting for all installations we perform is non-negotiable to protect your investment and peace of mind.

Your work will be performed by professional, highly trained, background-checked, and drug-free technicians.

We are guests in your home. Our culture is on display at every home we serve. Our technicians will not swear or use tobacco products while on your property. We put our best foot forward.

All property, such as landscaping, flooring, walls, furniture, and door frames, is protected. Damaged property will be replaced or repaired. Protective floor covering will be used on all work areas.

Every regularly priced piece of equipment includes a 3-year labor warranty and a 10-year parts warranty—and we handle the registration for you.

  • Labor coverage can be downgraded to 1 year or upgraded to 5 or 10 years for added peace of mind.
  • If you’re selling your home, your warranty may be transferable to the new owner—just give us a call, and we’ll take care of the process.

* Warranty benefits apply only to the original purchaser unless formally transferred.
* Annual maintenance is required to keep your warranty active.

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 248-6260
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