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Heat Pump Installation & Replacement

4.9
6265 Reviews
$0 Down

New System Install

New System Install

$0 Payments! $0 Interest* For 12 Months with Generations Financing!

Offer applies on approved credit orders only

*Financing is subject to the terms and conditions of this agreement
(253) 313-9022
Expires: 10-31-2025

Pacific Heating and Cooling
Your Partner
In Home Comfort

Replacing your heating & cooling system doesn’t have to be stressful.

Our expert team makes it simple. We’ll guide you through choosing the right heat pump for your home, explain available rebates and financing, and install it with precision and care. From personalized recommendations to clear, upfront pricing and no-pressure guidance, every step is straightforward.

No Surprises. Just year-round comfort you can count on.

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.
Unloading HVAC equipment. Heat Pump Installation. Cooling Upgrade. Air Conditioning Add-On, Upgraded Heat and Cool System

Why Install a Heat Pump?

In Western Washington, our mild winters and warm summers make heat pumps the perfect all-in-one solution. Read more about why heat pumps are a great option for your home in our blog post

  • Year-Round Comfort — Heating and cooling in one streamlined system

  • Lower Bills — Move heat, don’t generate it (25–50% less electricity for heating)

  • Eco-Friendly — Reduce CO₂ emissions by 38–53% compared to furnaces

✨ Did You Know? Installing a heat pump can cut your home’s energy use by up to half.

Frequently Asked Questions

A heat pump works by moving heat—not generating it. In heating mode, it pulls warmth from the outside air (even in cold weather) and transfers it indoors using refrigerant and a compressor system.

Yes—modern heat pumps are designed to provide reliable heat even in near-freezing temperatures. Some models are rated for efficient performance down to 5°F or lower, especially those with inverter or cold-climate capabilities.

Heat pumps are highly efficient—often 2–3x more efficient than electric resistance heating. Their efficiency is measured by the HSPF rating (Heating Seasonal Performance Factor), which reflects performance in colder months.

Current Savings and Incentives

If you’re replacing your current system with a heat pump, here’s what you can qualify for with or without income-based programs:

All Homeowners*: $2,000 Federal Tax Credit – Ends Dec 31, 2025 (Learn More)
(requires air source heat pumps that are recognized as ENERGY STAR Most Efficient)

PSE Customers 

  • $2000 Federal Tax Credit (Ends 12/31/2025)
  • $2000 Rebate and $2900 for qualifying households (Learn More)
  • Total Savings up to $4900!
    • Hurry! Rebates drop to $1500 and $2400 for qualifying households after October 17th. 

TPU Customers

  • $2000 Federal Tax Credit (Ends 12/31/2025)
  • $2000 Rebate replacing an existing electric furnace and $1000 when replacing existing heat pump or non-electric furnace  (Learn More)
  • Total Savings up to $4000!

 

Comfort Now, Pay Over Time

We offer financing options and help you take advantage of local and federal rebates—so you can stay comfortable without the upfront stress.
Call to Learn More

We make it easy to get the system you need—done right the first time.

“Pacific is an excellent HVAC company. Pulled my old furnace replaced with heat pump. Their annual service is top notch. Highly recommended”
— Craig p., Edgewood Homeowner

What to Expect From Our Installation Process

  1. Whole Home Analysis

    We begin with a Whole Home Analysis—assessing your space, comfort goals, and everything that impacts system performance.
    Our certified HVAC experts help you make the right choice with no-pressure guidance, so you feel confident from the start.

  2. Transparent Quote

    You’ll receive a clear, flat-rate quote based on your home’s needs and chosen system. No hidden fees, no fine print—just straightforward pricing you can trust. We also handle all available rebates to help you get the best value possible.

  3. System Prep & Arrival

    Your install team arrives on time, ready to remove old equipment and prep for a seamless install—powered by the planning, support, and staffing that keep Pacific steps ahead

  4. Professional Installation & Testing

    We install your new heating system with care and accuracy. Then we run detailed performance tests—checking airflow, safety controls, and temperature output to ensure your system works exactly as it should. Most installations are completed in just one day.

  5. Walkthrough & Setup

    Before we leave, we walk you through your new system, help set your thermostat, and make sure you feel fully comfortable and in control. We handle all permitting, and leave your home clean and protected.

  6. Comfort Guaranteed

    Every install is backed by our 100% satisfaction guarantee. If something’s not right, we’ll make it right—no questions asked.

The Pacific Installation Promise

The investment that is quoted is what you pay. If something unforeseen is discovered the day of installation you will not be charged. Peace of mind. Period.

No matter the season, your system should keep you comfortable. We guarantee it will maintain 70° inside your home—even when outdoor temperatures reach 20° or climb to 85°. If it can’t meet that promise, we’ll replace it at no cost to you.

We guarantee the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction within the first two years, we will remove the system and return 100% of your investment.

Your installation will comply with all local code. We pull permits on your behalf. We handle everything related to pulling and organizing the permit/inspection process. Permitting all installations we perform is non-negotiable to protect your investment and peace of mind.

Your work will be performed by professional, highly trained, background checked and drug free technicians.

We are guests in your home. Our culture is on display at every home we serve. Our technicians will not swear or use tobacco products while on your property. We put our best foot forward.

All property such as landscaping, flooring, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Protective floor covering will be used on all work areas.

Every regularly priced piece of equipment includes a 3-year labor warranty and a 10-year parts warranty—and we handle the registration for you.

  • Labor coverage can be downgraded to 1 year or upgraded to 5 or 10 years for added peace of mind.
  • If you’re selling your home, your warranty may be transferable to the new owner—just give us a call and we’ll take care of the process.

* Warranty benefits apply only to the original purchaser unless formally transferred.
* Annual maintenance is required to keep your warranty active.

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 313-9022
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Featured Articles

6,000+ Five Star Google Reviews

Leanna Bidinger
Always show up when they say they will, no ridiculous large window of time and the technicians are always thorough and friendly.
Keith Morrison
They arrived early,which was nice..answered all my questions..very knowledgeable....checked out my system and when they left I felt much better about it,that it was working properly....thx
Karen Denmark
Though our heat pump is still having issues, Pacific Heating & Cooling maintain the same promptness and desire to remedy the problem with respect and courtesy. This is a huge deal, especially when so many companies (in all fields) lose interest when a problem persists and they’re having difficulty figuring it out. This company is on it. We understand that mechanics (not the people) can be defective from the plant. Machines fail, like new cars with Lemon Law, it does happen. We have absolute trust in PHC and American Standard who supplied the unit to get our unit up and running the way it should.
D- WEST
I don’t write bad or good reviews; I leave real reviews. My reviews always represent my true experience with companies rather it is a positive or a negative experience. I called up Pacific Heating & Cooling because our furnace blower would not cut off and ran 24-7. The house was a new build when we bought it, and our furnace was no more than 2 or 3 years old. PH&C sent out a technician that did a 30-minute diagnostic and told me I needed a part that would cost (with parts and labor) upwards of $1400. I gave him the ok to go ahead to order the part, however in the meantime my realtor had another technician come to the house and check out the system and he said the PH&C technician was wrong and there was nothing wrong with that part. PH&C contacted me a few days later about installing the part and I told them what I was told by my realtor’s technicians. The agent said she would send a more experienced PH&C technician to my house free of charge, so I said OK. The “more experienced” technician came to my house and after a 1 hour plus inspection, he assured me one of the relays were bad and that would 99% fix my issue. I said OK and I gave him the ok to order that part and schedule the service. The “more experienced” technician came in about a week later, installed the new relay, and GUESS WHAT? IT STILL DID NOT FIX THE PROBLEM. Next, I was told by PH&C that they would send a “supervisor” to my house to check out the system free of charge. So, the “supervisor” arrived at my home, checked out my system and basically stated that my whole system from the ground up was garbage and the builder did everything incorrectly. In short, he sent me a quote for almost $4000. HAHAHA! I decided enough was enough and called up Kliemann Brothers Heating & Air Conditioning. Kliemann sent out a nice young lady (Maria) who diagnosed my system and stated the board for the blower was not working properly and would need to be replaced and the part was under warranty so all I would have to pay is the labor cost. They contacted my furnace company, got the part and Chuck came back and put the part in for me. Guess what? IT WORKED LIKE A DREAM AND FIXED THE PROBLEM INSTANTLY! Thank you, Klieman Brothers! In closing I was warned that PH&C was a rip-off company, but I gave them a chance anyway and, in the end, I should have listened to other customers. After speaking to a so called, PC&H “service manager” who seemed anything but sensitive towards my legit negative experience with his company and all the time I had wasted with his technician’s, more experienced technician’s, and supervisor’s bogus diagnoses of my issue, they decided to refund my $131 initial diagnostic fee. Well, whoopee doo (in my Adam Sandler voice)! $131 is good principle but it can’t buy back my wasted time! He asked me if there was anything PH&C could do to earn back my trust and business. I said I would never do business with this company again and will recommend to every and anyone I know to stay away from this slimy company. Yes PH&C, there is one last thing you can do for me; If I do call you, it will be a mistake and please direct my call to Klieman Brothers Heating & Air Conditioning. What a joke of a company PC&H! Throughout this ordeal, I felt completely frustrated by the lack of proper diagnosis and transparency from Pacific Heating & Cooling. The repeated visits and conflicting opinions from their staff only added unnecessary stress and confusion to an issue that, in hindsight, was straightforward for a competent technician. I genuinely appreciate Kliemann Brothers Heating and Air Conditioning for their honesty and efficient service, which saved me significant amount of time and money. Hey PC&H you better take notes from Kliemann on customer service, technician competence, and just how to conduct business!
Pamela Rodriguez
The technician was great. Very professional. Efficient and observant. Helpful with his suggestions. I’m very patient with all of the questions that we asked About both the furnace, and the central air conditioner.
Cecile Staples
This company I just love. On time pays attention to details, calls for permission on everything, people are wonderful to meet. I think of it as a visit from my family.
Kevin Keiler
Pacific Heating responded quickly to my call for furnace not heating. Technician, Andrew, was at my door within 2 hours. Diagnosis and work was done in short time to get our furnace back in operation. Literally could not ask for more! Great service!
Tracey Cole
I had an odd smell coming from one of the vents. Pacific Heating and Cooling sent Julius to my house within the hour, after 5pm!!!! Turns out it was nothing more than the system hadn’t been used in a couple of months and was musty (for lack of better words!)
Lori DeLisa
Great communication throughout the process, prompt, respectful, friendly, knowledgeable and informative. Great service, no pressure and great value for the service.
Donna Jean
Xavier was very thorough with all aspects of today’s service. He explained all of the services he provided and explained the details in terms I was able to understand.He cleaned the compressor so that it looks new!! He left the areas he serviced clean! He also went over some recommendations to consider for future service. The experience was exceptional..I request Xavier for my preferred technician!!