Heat Pump Installation & Replacement
New System Install
Why Install a Heat Pump?
Mild winters and warm summers make heat pumps the perfect all-in-one solution for Tacoma and Tumwater households. Read more about why heat pumps are a great option for your home.
- Year-Round Comfort – Heating and cooling in one streamlined system
- Lower Bills – Move heat, don’t generate it (25–50% less electricity for heating)
- Eco-Friendly – Reduce CO₂ emissions by 38–53% compared to furnaces
✨ Did You Know? Installing a heat pump can cut your home’s energy use by up to half.
Frequently Asked Questions
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A heat pump is an all-in-one heating and cooling system that moves heat rather than generating it. In winter, it pulls warmth from the outdoor air and transfers it inside; in summer, it reverses the process to cool your home.
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- The cost of heat pump installation in Tacoma can vary based on several factors, including system size, efficiency level, home layout, ductwork, and whether you’re replacing an existing system. Rebates, tax credits, and utility incentives can also impact the final cost. At Pacific Heating & Cooling, we provide flat-rate, upfront pricing so you know exactly what to expect before installation begins—no surprises.
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Our process starts with a Whole Home Analysis to ensure the system is properly sized and suited to your home. On installation day, our certified technicians arrive on time, remove old equipment if needed, install and test your new system, and walk you through how it works. Most installations are completed in one day, and we handle permitting and inspections for you.
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Most heat pumps last 15–20 years when properly installed and maintained. In the Tacoma and Tumwater areas, moderate weather can help systems reach or exceed this lifespan. If your heat pump is nearing the end of its service life, requires frequent repairs, or no longer heats and cools efficiently, it may be time to consider a replacement.
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If your system provides both heating and cooling and runs year-round without a gas furnace, it may be a heat pump. Many systems also have an outdoor unit that looks similar to an air conditioner but operates in winter as well. If you’re unsure, our local technicians can quickly identify your system during a service visit or consultation.
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If your system is relatively new and the issue is minor, a repair may make sense. However, if your heat pump is older, inefficient, or needs frequent service, replacement may be the more reliable and cost-effective long-term solution.
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Yes. Heat pumps are typically more energy-efficient than traditional furnaces because they move heat instead of creating it. In Western Washington’s mild climate, heat pumps can significantly reduce energy use while providing consistent comfort.
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The right size heat pump depends on your home’s square footage, insulation, layout, and comfort needs. An undersized system may struggle to keep up, while an oversized system can cycle too often and waste energy.
Current Heat Pump Savings and Incentives
If you’re replacing your current system with a heat pump, here’s what you can qualify for with or without income-based programs:
PSE Customers
- $1,500 Rebate and $2,400 for qualifying households (Learn More)
- Upgrading to a heat pump from an existing natural gas system? Qualifying customers can get a rebate of up to $4,000 (Learn More)
TPU Customers
- Replacing an existing forced-air electric furnace?
- Receive a $1,000 Rebate on a non-variable speed central heat pump
- Receive a $2,000 Rebate on a variable speed central heat pump (Learn More)
- Replacing an existing heat pump or non-electric furnace?
- Receive a $1,000 Rebate on a variable speed central heat pump (Learn More)
We make it easy to get the system you need—done right the first time.
“Pacific is an excellent HVAC company. Pulled my old furnace replaced with heat pump. Their annual service is top notch. Highly recommended”
— Craig p., Edgewood Homeowner
What to Expect From Our Heat Pump Installation Process
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Whole Home Analysis
We begin with a Whole Home Analysis—assessing your space, comfort goals, and everything that impacts system performance.
Our certified HVAC experts help you make the right choice with no-pressure guidance, so you feel confident from the start.
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Transparent Quote
You’ll receive a clear, flat-rate quote based on your home’s needs and chosen system. No hidden fees, no fine print—just straightforward pricing you can trust. We also handle all available rebates to help you get the best value possible.
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System Prep & Arrival
Your install team arrives on time, ready to remove old equipment and prep for a seamless install—powered by the planning, support, and staffing that keep Pacific steps ahead.
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Professional Installation & Testing
We install your new heating system with care and accuracy. Then we run detailed performance tests—checking airflow, safety controls, and temperature output to ensure your system works exactly as it should. Most installations are completed in just one day.
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Walkthrough & Setup
Before we leave, we walk you through your new system, help set your thermostat, and make sure you feel fully comfortable and in control. We handle all permitting and leave your home clean and protected.
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Comfort Guaranteed
Every install is backed by our 100% satisfaction guarantee. If something’s not right, we’ll make it right—no questions asked.
The Pacific Installation Promise
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The investment that is quoted is what you pay. If something unforeseen is discovered the day of installation you will not be charged. Peace of mind. Period.
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No matter the season, your system should keep you comfortable. We guarantee it will maintain 70° inside your home—even when outdoor temperatures reach 20° or climb to 85°. If it can’t meet that promise, we’ll replace it at no cost to you.
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We guarantee the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction within the first two years, we will remove the system and return 100% of your investment.
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Your installation will comply with all local code. We pull permits on your behalf. We handle everything related to pulling and organizing the permit/inspection process. Permitting all installations we perform is non-negotiable to protect your investment and peace of mind.
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Your work will be performed by professional, highly trained, background-checked, and drug-free technicians.
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We are guests in your home. Our culture is on display at every home we serve. Our technicians will not swear or use tobacco products while on your property. We put our best foot forward.
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All property, such as landscaping, flooring, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Protective floor covering will be used on all work areas.
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Every regularly priced piece of equipment includes a 3-year labor warranty and a 10-year parts warranty—and we handle the registration for you.
- Labor coverage can be downgraded to 1 year or upgraded to 5 or 10 years for added peace of mind.
- If you’re selling your home, your warranty may be transferable to the new owner—just give us a call, and we’ll take care of the process.
* Warranty benefits apply only to the original purchaser unless formally transferred.
* Annual maintenance is required to keep your warranty active.
Experience the Pacific Heating & Cooling Difference
Fast, Reliable Service
2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.
No Surprises
No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.
Guaranteed Comfort
Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.
Always On Call
We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.
Contact Us Today!
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