Skip to main content

Our Customer Reviews & Testimonials

Jake was very knowledgeable and professional in his field. Thank you Jake.
Best service and he quickly fixed our A/C. I highly suggest using them it was a much better experience than the other company we used. Very knowledgeable
Julius was on time, courteous & efficient.
The entire transaction went smoothly.
My first dealing with them today, and they indeed earned the high ratings they have on Google.

I was able to book a same day appointment online this morning, and their communication was on point following. They even texted a picture of their technician, which is a great safety feature for anyone home alone.

Nicholas and his partner(sorry I forgot his name!), were on time, professional and polite. They respected the house by wearing booties only inside, and I appreciated that!

I will say though, they need to give these techs something better then a 7ft A-frame on their trucks! It was too big for my little laundry room/attic access. Thankfully my Little Giant did the trick.

We will definitely keep them in mind for future work. They did try to sell me on their club at the end of the service. I didn't sign up for it, but will look into it shortly!
Isaiah was thorough and did a very good job describing our issue and possible solutions.
Sean, our service technician is 10 stars. He is very knowledgeable and extremely helpful. After he was complete the air is blowing strong and I learned something from him in the process.
Mark was great he was very professional he took the time to explain everything in detail throughout his process, he put on shoe covers before entering the house that wasn't a requirement from me but I thought it was pretty cool, Mark had a great attitude upon his arrival and we we had a couple of friendly chats, if I need pacific in the future I would request to have Mark as my technician even if I had to wait for his a availability.
Thank you Mark for your service.
Sean came on time and did his job meticulously and professionally. Very courteous and explained good before and after.
From the quote to the install everyone was very professional. Thank you so much!
Christian, as with all Pacific Heating and Air staff and technicians, is committed, communicative, responsive and excel at their jobs. Very satisfied always with the quality of work, responsiveness to questions, concerns and excellent quality of work.
Steve was very thorough, clean and punctual. Everything is working again I’m very happy.
Nathen Taylor came out and did a tune up on are new system and he gave me a run down on how everything works and even asked me if I wanted to watch him. Nathen did an amazing job and is very knowledgeable. i would recommend this company and this tech.

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 313-9022
This field is for validation purposes and should be left unchanged.