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Heat Pump
Services

$119

Heating Repair Diagnostic

Heating Repair Diagnostic

No Heat? Heating System Not Working Properly?

  • We’ll Come to Your House within your 2hr Arrival Window 
  • Diagnose the issue with your heating system
  • Walk you through your best options, and a plan for the next steps.

All Pacific Repairs Backed by Our 100% Money-Back Guarantee

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All Pacific Heating & Cooling Repairs & Installations are Backed by Our 100% Money-Back Guarantee

Join the Pacific Heating & Cooling Club for additional savings on repairs.

plus tax

(253) 313-9022

A reliable heat pump keeps your home warm, even when winter pushes the limits.

Heat pumps are a vital part of your home comfort, working with either an air handler or paired with a furnace to efficiently move warm air through your home. Our certified team knows this equipment inside and out, and delivers expert maintenance, reliable repairs, and seamless installations that keep your home efficient.

Looking for a Ductless Option? Learn about our ductless mini-split services

Pacific Heating and Cooling male technician speaking with female homeowner about her heat pump service, tune-up and installation

Heat Pump Maintenance

Keep your heat pump running smoothly with a precision tune-up that helps prevent surprises, lower energy bills, and extend system life.
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Heat Pump Repairs

From strange noises to poor performance, we diagnose and repair all types of heat pump systems—accurately and without delay.
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Unloading HVAC equipment. Heat Pump Installation. Cooling Upgrade. Air Conditioning Add-On, Upgraded Heat and Cool System

Heat Pump Installation and Replacement

We’ll help you find the best heat pump solution for your home and budget—whether it’s all-electric or a hybrid setup. Then we’ll install it with precision, care, and flat-rate pricing. No pressure. No surprises.
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Pacific Heating & Cooling
Your Partner
In Home Comfort

For over 40 years, South Sound homeowners have trusted Pacific Heating & Cooling to keep their homes warm, with expert service and honest advice every step of the way. From all-electric heat pumps to dual-fuel systems, we install and service heating solutions built for long-term comfort, backed by flat-rate pricing and guarantees you can count on.

 

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Heat Pump Services Include

We specialize in heat pump repair, installation, and maintenance—delivering reliable comfort, energy savings, and expert care through every season. With decades of experience and thousands of satisfied homeowners, we’re the team South Sound trusts to get the job done right.

 

Heat Pump Installs. Done Right.

“Pacific is an excellent HVAC company. Pulled my old furnace replaced with heat pump. Their annual service is top notch. Highly recommended”
Craig p., Edgewood Homeowner

Have a Heat Pump problem but not sure if it needs an emergency appointment?

Schedule Routine Maintenance If You Notice

  • System still works, but runs longer or louder
  • Dirty air filter (not changed in 1–3 months)
  • Mild odors from vents (damp or stale)
  • Uneven room temperatures
  • Weak airflow
  • Higher energy bills
  • No recent maintenance checks

Pro Tip – Annual Maintence is included in our membership plans.

Schedule a Repair Diagnositc If You Notice

    • No heat, no cooling, or blank thermostat
    • Burning or Chemical Smells
    • Leaking Fluid or Water
    • Blowing cold air in heating mode
    • Loud Banging, Screeching, or Grinding noises
    • Tripped Breakers or Visiable Sparks
    • The system can’t maintain the temperature

    Pro Tip – Members get discount on repairs and new installations

Become a Member
Join the Peace of Mind Club!

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Have Questions About How Your Heat Pump Heats Your Home?

Whether you’re new to heat pumps or want to make sure yours is working as efficiently as possible, you’re not alone. Many homeowners in the Pacific Northwest have questions about how heat pumps operate in colder weather, what to expect in heating mode, and when to call for help. Below, we’ve answered the most common heat pump heating questions—so you can stay comfortable and informed, no matter the season.

Frequently Asked Questions

A heat pump works by moving heat—not generating it. In heating mode, it pulls warmth from the outside air (even in cold weather) and transfers it indoors using refrigerant and a compressor system.

Yes—modern heat pumps are designed to provide reliable heat even in near-freezing temperatures. Some models are rated for efficient performance down to 5°F or lower, especially those with inverter or cold-climate capabilities.

Heat pumps sometimes feel like they’re blowing cooler air compared to a gas furnace, but they’re still warming your home. If it’s truly not heating, it could be due to a thermostat setting, dirty filter, or system issue.

Heat pumps are highly efficient—often 2–3x more efficient than electric resistance heating. Their efficiency is measured by the HSPF rating (Heating Seasonal Performance Factor), which reflects performance in colder months.

Yes—yearly maintenance keeps your system running efficiently and can prevent winter breakdowns. It’s best to have it checked each fall before the cold hits.

Yes! We offer flexible financing options for qualifying customers to help make heat pump installation more affordable. We’ll walk you through the best options for your budget and comfort goals.

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 313-9022
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6,000+ Five Star Google Reviews

Luis was friendly and professional. I always have great service from Pacific Heating and Cooling!
Service was prompt and friendly. The furnace and heat pump are working well.
Lying to customers about repairs is not ok…
Timothy was an outstanding technician that explained everything, gave reassure and took the time to explain everything. He is the top of the line technician.
Chris did a fantastic job, on time and just an all around fantastic job
The service tech was professional and kept the customer informed throughout the process. I was lucky to get a tech so quickly to resolve the problem.
Liam arrived on time, completed diagnostics on our AC system. He was informative, helpful and helped to ease my mind that there is no leak in our system. He made great suggestions on ways to improve our system, installed a water safety mechanism and made recommendations for things our system needs going forward. Liam was patient with my barking dog and listened to me about how to make her feel at ease. I was very happy with the quick service call and the great work of the technician.
Christian was able to figure out the issue within 10 minutes and gave me a breakdown and options I had to fixing it that day. He broke down some of the possibilities that he might encounter and gave me an estimate prior to the work. He kept me up to date and was able to correct some minor issues that saved me a lot of time and money. A/c was back up and running within an hour. Will continue to use them in the future for maintenance and any other issues
Got a new water heater installed, process was easy and within a timeframe that worked perfectly, I feel the price was a little steep but I did go with a higher end brand and it may be the only water heater I ever have to buy for this house soooo... It's all good.
The technician was very knowledgeable, professional, and courteous. I’ve recommended this company in the past to family and friends, and will recommend them in the future. I’ve always had excellent service.