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Heat Pump
Services

$119

Heating Repair Diagnostic

Heating Repair Diagnostic

No Heat? Heating System Not Working Properly?

  • We’ll Come to Your House within your 2hr Arrival Window 
  • Diagnose the issue with your heating system
  • Walk you through your best options, and a plan for the next steps.

All Pacific Repairs Backed by Our 100% Money-Back Guarantee

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All Pacific Heating & Cooling Repairs & Installations are Backed by Our 100% Money-Back Guarantee

Join the Pacific Heating & Cooling Club for additional savings on repairs.

plus tax

(253) 313-9022

A reliable heat pump keeps your home warm, even when winter pushes the limits.

Heat pumps are a vital part of your home comfort, working with either an air handler or paired with a furnace to efficiently move warm air through your home. Our certified team knows this equipment inside and out, and delivers expert maintenance, reliable repairs, and seamless installations that keep your home efficient.

Looking for a Ductless Option? Learn about our ductless mini-split services

Pacific Heating and Cooling male technician speaking with female homeowner about her heat pump service, tune-up and installation

Heat Pump Maintenance

Keep your heat pump running smoothly with a precision tune-up that helps prevent surprises, lower energy bills, and extend system life.
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Heat Pump Repairs

From strange noises to poor performance, we diagnose and repair all types of heat pump systems—accurately and without delay.
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Unloading HVAC equipment. Heat Pump Installation. Cooling Upgrade. Air Conditioning Add-On, Upgraded Heat and Cool System

Heat Pump Installation and Replacement

We’ll help you find the best heat pump solution for your home and budget—whether it’s all-electric or a hybrid setup. Then we’ll install it with precision, care, and flat-rate pricing. No pressure. No surprises.
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Pacific Heating & Cooling
Your Partner
In Home Comfort

For over 40 years, South Sound homeowners have trusted Pacific Heating & Cooling to keep their homes warm, with expert service and honest advice every step of the way. From all-electric heat pumps to dual-fuel systems, we install and service heating solutions built for long-term comfort, backed by flat-rate pricing and guarantees you can count on.

 

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Heat Pump Services Include

We specialize in heat pump repair, installation, and maintenance—delivering reliable comfort, energy savings, and expert care through every season. With decades of experience and thousands of satisfied homeowners, we’re the team South Sound trusts to get the job done right.

 

Heat Pump Installs. Done Right.

“Pacific is an excellent HVAC company. Pulled my old furnace replaced with heat pump. Their annual service is top notch. Highly recommended”
Craig p., Edgewood Homeowner

Have a Heat Pump problem but not sure if it needs an emergency appointment?

Schedule Routine Maintenance If You Notice

  • System still works, but runs longer or louder
  • Dirty air filter (not changed in 1–3 months)
  • Mild odors from vents (damp or stale)
  • Uneven room temperatures
  • Weak airflow
  • Higher energy bills
  • No recent maintenance checks

Pro Tip – Annual Maintence is included in our membership plans.

Schedule a Repair Diagnositc If You Notice

    • No heat, no cooling, or blank thermostat
    • Burning or Chemical Smells
    • Leaking Fluid or Water
    • Blowing cold air in heating mode
    • Loud Banging, Screeching, or Grinding noises
    • Tripped Breakers or Visiable Sparks
    • The system can’t maintain the temperature

    Pro Tip – Members get discount on repairs and new installations

Become a Member
Join the Peace of Mind Club!

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Have Questions About How Your Heat Pump Heats Your Home?

Whether you’re new to heat pumps or want to make sure yours is working as efficiently as possible, you’re not alone. Many homeowners in the Pacific Northwest have questions about how heat pumps operate in colder weather, what to expect in heating mode, and when to call for help. Below, we’ve answered the most common heat pump heating questions—so you can stay comfortable and informed, no matter the season.

Frequently Asked Questions

A heat pump works by moving heat—not generating it. In heating mode, it pulls warmth from the outside air (even in cold weather) and transfers it indoors using refrigerant and a compressor system.

Yes—modern heat pumps are designed to provide reliable heat even in near-freezing temperatures. Some models are rated for efficient performance down to 5°F or lower, especially those with inverter or cold-climate capabilities.

Heat pumps sometimes feel like they’re blowing cooler air compared to a gas furnace, but they’re still warming your home. If it’s truly not heating, it could be due to a thermostat setting, dirty filter, or system issue.

Heat pumps are highly efficient—often 2–3x more efficient than electric resistance heating. Their efficiency is measured by the HSPF rating (Heating Seasonal Performance Factor), which reflects performance in colder months.

Yes—yearly maintenance keeps your system running efficiently and can prevent winter breakdowns. It’s best to have it checked each fall before the cold hits.

Yes! We offer flexible financing options for qualifying customers to help make heat pump installation more affordable. We’ll walk you through the best options for your budget and comfort goals.

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 313-9022
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6,000+ Five Star Google Reviews

Pacific Air Kyle was great! Super polite and informative! Our system is only seven months old so everything is in tip top condition! We appreciate his service.
They are best
Great service
William arrived on time for our heating system tune up and quickly explained what it would entail. He was polite, thorough and provided us with a detailed explanation of what he found, what he recommended, and what tasks he carried out. We couldn’t be more pleased with this encounter, and with Pacific heating and cooling
After having neglected our air handler and heat pump for a couple of years, we finally got Pacific Heating & Cooling out for maintenance. My call was handled well and they were able to get us on the schedule within three days! Julius, our technician, was on time, extremly curtious, and communicated well in explaining the condition and care of our equipment. I would recommend PH&C to family and friends. We have made the choice to sign up for their ongoing service 'club' so that we don't forget to properly maintain our now seven year old system.
The last evaluation.
Daniel did an amazing and thorough job and helped my grandson and I understand the thermostat controls better. Also how the heating and cooling worked. My grandson was intrigued.
Today's evaluation and tune up with Isaiah was wonderful. He was thorough and helped me with changing the thermostat, explained everything before and after. Great job!

12-3-25 Benicio did a fabulous job he was punctual and efficient and got done quickly. I also like that they let you know ahead of time that they are on their way and what time they will arrive
Hassle free and good service with payment plan for members . Tech do explain and keep you in loop on every step with any extra charges with details explanation. They don’t force or push you for any reason. It’s up to you what you like to do once they explain in details. Our tech person has more knowledge and was very detailed oriented. Definitely will recommend.
Michel Abe Michael were on time and did a professional job at on my system, including answering my questions and explaining everything. Liam did a great job installing surge protection and overflow. All work was prompt and professionally completed.

Austin did a great job maintaining my system and explaining everything.
Austin was very professional, explained everything he would be doing and did a very thorough job.
Team Pacific Heating & Cooling and Anthony Jacinto did and awesome job!